Refund policy

No Returns & Order Issues

Because our products are handmade bath and body products intended for personal use, we do not accept returns or exchanges once an order has been shipped.

We take great care in making, packaging, and shipping every order, but we understand that sometimes an issue may occur. If your order arrives damaged, you receive the wrong item, an item is missing from your order, or there is another issue with your purchase, please reach out to us through our Contact Us page as soon as possible.

When contacting us, please include your order number and a description of the issue. Photos may be requested to help us understand what happened and determine the best way to make things right.

We will review each situation individually and, when appropriate, may offer a replacement or other resolution.

Please do not send products back without contacting us first. Unauthorized returns may not be eligible for a refund or replacement.

Thank you for understanding and for supporting our small, handmade business.